11zon com Platform Privacy Notice

This page describes what we collect when you use 11zon com and how we keep that data protected. Our privacy practices reflect our commitment to encrypt your personal information, store it securely, and share it only with payment processors and legal authorities when required by law.

We at 11zon com collect your email address, a secure password, personal identity details (name, date of birth, address), and payment method information during account registration. This data is mandatory for KYC (know-your-customer) compliance and anti-money-laundering regulations. Once collected, we encrypt your information in transit and at rest, using industry-standard SSL protocols and secure database encryption. Your data remains your property — we do not sell, rent, or share it with third parties except where required by law or to process your deposits and withdrawals.

This notice covers data collection, usage, storage, your rights, cookies, and contact information. Our privacy practices apply uniformly to all 11zon com users across supported jurisdictions, regardless of whether you access our platform via Android APK, iOS Safari browser, or desktop.

What We Collect and Why

We at 11zon com collect the following data when you create an account and use our platform:

• Email address and password: Required for account login, password recovery, and communication regarding account status, deposits, withdrawals, and policy updates.
• Personal identity information: Full name, date of birth, and residential address, collected to comply with KYC regulations and verify your identity before deposits are processed.
• Payment method details: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and confirmation status. Bank account numbers are processed by our payment partners, not stored directly on our servers.
• Account activity logs: Every bet placed, game outcome, deposit, and withdrawal is logged permanently in your account statement, accessible to you anytime you log in.
• Device and session information: When you access 11zon com on your Android APK or iOS Safari, we may record your device model, operating system version, IP address, and session duration to diagnose technical issues and monitor platform stability.
• Cookies and tracking data: We use cookies to remember your login preferences, language settings, and account balance display options. See the Cookies section below for details.

We collect this data only to provide 11zon com services, comply with legal obligations, and protect against fraud. We do not collect data for marketing purposes, and we do not use your information to build advertising profiles or sell to data brokers.

How We Use Your Data

We at 11zon com use your data exclusively for these purposes:

• Account management: Verifying your identity, processing deposits and withdrawals, maintaining your account balance, and logging all transactions.
• Legal and regulatory compliance: Fulfilling KYC requirements, anti-money-laundering regulations, and responding to lawful requests from authorities in jurisdictions where we operate.
• Platform security: Detecting and preventing fraudulent activity, protecting against account takeover, and monitoring for breach attempts.
• Customer support: Responding to your inquiries via email and in-app help, including account recovery, password reset, and dispute resolution.
• Service improvement: Analysing aggregated (non-identifying) usage patterns to improve game performance, fix bugs, and enhance the user experience.

We do not use your data to send unsolicited marketing emails, SMS, or push notifications. We do not profile your behaviour for advertising purposes. We do not share your betting history or account information with external marketing firms, data brokers, or social media platforms.

Storage, Encryption, and Security

All data transmitted to and from 11zon com is encrypted using SSL (Secure Sockets Layer) protocol, protecting your information from interception during login, deposit, and withdrawal. Your passwords are stored using industry-standard hashing algorithms, not in plain text. Our databases are encrypted at rest and backed up regularly to prevent data loss.

We at 11zon com maintain our servers in secure data centres with restricted physical access, continuous monitoring, and redundant security systems. However, we note that our servers may be situated outside your jurisdiction. By using 11zon com, you acknowledge that your data may cross international boundaries for processing and storage. No data transmission over the internet is completely secure, and we cannot guarantee absolute protection against all breach attempts. However, we employ reasonable security measures to protect against unauthorised access and data theft.

Your Rights Regarding Data on 11zon com

We at 11zon com respect your rights regarding your personal data. You have the right to:

• Access your data: Log into your 11zon com account anytime to view your email, registered name, address, payment methods, account balance, and complete transaction history.
• Correct your data: Contact our support team via email if you need to update your address, name, or other registration details.
• Delete your account: You may request account closure, though we may retain transaction records as required by law for anti-money-laundering compliance and dispute resolution.
• Request a data export: We can provide a downloadable copy of all your personal data and activity logs associated with your 11zon com account. Contact our support team with this request.

If you believe we have mishandled your data or violated this privacy notice, you may contact us via email. We will investigate your complaint within one business day and respond with findings and any corrective actions taken.

Cookies and Tracking

We at 11zon com use cookies to enhance your experience on our platform. Cookies are small text files stored on your device that remember your preferences across sessions. Our cookies serve these functions:

• Session cookies: Remember your login status while you browse 11zon com on Android APK, iOS Safari, or desktop, so you do not need to re-enter credentials with each game launch.
• Preference cookies: Store your language choice, display settings, and account visibility preferences.
• Analytics cookies: Track aggregated (non-identifying) usage patterns — for example, which games are most popular across all users — to help us improve platform performance.

You can disable cookies in your browser settings, though this may limit your 11zon com experience (for example, you may need to log in repeatedly). We do not use third-party advertising cookies that track you across external websites. Our cookies do not collect personally identifying information unless you explicitly provide it during account registration.

Data Retention and Account Closure

We at 11zon com retain your account data permanently while your account remains active. This includes your email, password hash, identity information, payment methods, and complete transaction history. These records are essential for account recovery (password reset), dispute resolution, and withdrawal verification.

If you request account closure, we may delete non-essential data (preferences, device history) after one business day, but we retain transaction records, KYC information, and payment details for a minimum of five years as required by anti-money-laundering and tax-reporting regulations in jurisdictions where we operate. You cannot access a closed account, but the underlying data remains encrypted and protected on our secure servers until the retention period expires. We do not share closed-account data with third parties and do not use it for any marketing or operational purpose.

We at 11zon com encrypt your data, limit our collection to what is necessary, and never sell your information to third parties.

Contact Us Regarding Your Privacy

If you have questions about how we handle your data on 11zon com, concerns about your privacy, or requests to access, correct, or delete your information, contact our support team via email. We will respond within one business day with information and guidance. Our support team can also assist with password recovery, account verification issues, and data export requests.

We at 11zon com take your privacy seriously. This notice reflects our current practices and may be updated as our platform evolves or as legal requirements change. We will notify you of significant changes via email and by updating the date on this page. Your continued use of 11zon com after changes are posted indicates your acceptance of the updated privacy notice.

11zon com Privacy Summary and Your Data Security

We at 11zon com collect minimal personal data — email, password, name, address, and payment information — strictly for account management, KYC compliance, and legal obligations. We encrypt all data in transit and at rest, do not share your information with third parties except where required by law, and store your transaction history permanently for account security and dispute resolution.

You have full access to your data anytime you log into 11zon com. You can request corrections, data exports, or account closure via email support. We respect your privacy rights and handle your information with the care it deserves. Our privacy practices apply uniformly whether you access 11zon com from Jakarta, Surabaya, Bandung, Medan, or any supported jurisdiction worldwide.

This privacy notice applies to all 11zon com users and all access methods — Android APK, iOS Safari browser, and desktop. If you have further questions, contact our support team via email. We will respond within one business day.